From: Yona Maro

This report examines the future of citizen-oriented services in local e-government due to recent advances in GIS technology. Geographic Information Systems (GIS) are technological tools to depict spatial information visually and to conduct spatial analysis. GIS is commonly defined as “a system of hardware, software, data, people, organizations and institutional arrangements for collecting, storing, analyzing, and disseminating information about areas of the earth” .There has been significant growth since the 1990s in the adoption of GIS by local governments across the United States and in many other countries. In parallel with that growth has been the effort to apply GIS methods to citizenoriented public services

Link: http://www2.fiu.edu/~ganapati/6710/IBM_Granapati.pdf

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